FAQs

Rose loves all skin types. Fully hypoallergenic, its front is covered with food-grade silicone (BPA free) and its back is in ABS aluminum. It is Eco-Friendly, made with a lot of care for nature, and painless to use. Moreover, its U-Sound technology and its 9 frequency variations allow you to adjust your care according to the nature of your epidermis.

Thanks to ROSE, you will have a clean and healthy skin which should help with skin problems.

A user guide is available under this link. It will be attached to your order confirmation email. Moreover, when you receive Rose, a QR Code will be available in its box and will send you directly to the user manual. We also invite you to watch the video of it being used that you will find on our homepage.

We advise you to use the 3 features of Rose for a complete treatment. Each one can take between 1 to 3 minutes.

Rose has a built-in battery that can be recharged with the included USB cable. With a charging time of 2 hours, it can provide up to 25 days of pure pleasure.

The heating part of Rose is completely safe. The temperature is regulated not to exceed 45°. It was conceived for safe use by people of all ages. Moreover, Rose has passed many tests with flying colors and is CE, FCC and RHOS approved.

No, Rose loves water and is guaranteed 100% waterproof. You can use it in your bath or shower. It can also be rinsed directly with clear water.

Rose likes dry, room temperature locations. Avoid prolonged exposure to excessive heat sources.

Rose will arrive in your bathroom and nestle in your handbag within 5 to 8 working days for US deliveries and 11 to 14 days for Canada.
N.B.: these times may be extended due to disruptions related to the situation of the health crisis of Covid 19.

No, Rose can fly all over the world and she loves to visit new countries.

Our customer relations team is available Monday to Friday from 9 am to 6 pm at the following address: info@myskini.com